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Tuesday 31 January 2012

Busting Bugs

Hey hey everyone welcome back.  Today BioWare released an update to their blog discussing the bugs and exploits that I wouldn't say are game-breaking but are more so game-bending.  Rich Vogel (Executive Producer) had this to say,

"Generally speaking, we can fix these types of issues pretty quickly once they are detected in the game. Our turn-around time is really good in this area and we’ve dealt with some recent exploits quite quickly."

I am going to have to back BioWare on this one.  Since their release, just over a month ago, several bugs and balance issues have been implemented.  All while preparing for their first content release "Rise of the Rakghouls" and opening the servers to the NA community, over the holidays!  With the amount of random things that can happen when launching a new game, I am astonished it has been so smooth.  Rich Vogel also had this to say,


"Our most important goal is to make sure you continue to have fun playing our game and we will do everything in our power to make you feel that you are getting your money’s worth every month."

This final note makes me very happy, in my opinion, developers who ignore their player base are doomed to fail.  Every yellow post on the forums and blog post, from a moderator/developer, has been to address specific community questions and issues.  We aren't being fed generic copy/paste answers from the PR department.  This I feel is very important to the success of an MMO.  I think the bar has been set when it comes to community relations in the MMO world.  Developer blogs, press releases, forums responses among the regular email and phone customer support are all needed.  They help players create relationships with the game they enjoy and the people behind the scenes.


You can read the full article on the official StarWars: The Old Republic website.

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